Privacy Policy

We at French Place are committed to protecting the privacy of our customers. This Privacy Policy outlines our approach to handling your personal information.

1. Collection of Personal Information

We collect personal information that is necessary to provide you with our products and services. This information may include your name, address, email address, phone number, and payment information. We may also collect information about your browsing activity on our website.

2. Use of Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To provide you with information about our products and services
  • To improve our website and services
  • To communicate with you about your orders and account
  • To comply with our legal obligations

We may also use your personal information for marketing purposes, but only if you have given us your consent to do so.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To our service providers who assist us in providing our products and services (such as delivery companies)
  • To our business partners who provide complementary products or services
  • To government or law enforcement agencies as required by law
  • In the event of a merger, acquisition, or sale of all or part of our business

We will take reasonable steps to ensure that any third parties to whom we disclose your personal information are bound by confidentiality and privacy obligations.

4. Security of Personal Information

We take reasonable steps to ensure the security of your personal information. We use secure servers to store your information and we have appropriate physical, electronic, and managerial procedures in place to safeguard your information against loss, misuse, or unauthorised access.

5. Access and Correction of Personal Information

You may request access to, or correction of, your personal information by contacting us at info@frenchplace.com.au. We will respond to your request within a reasonable time frame.

6. Cookies

We use cookies to improve your browsing experience on our website. Cookies are small files that are stored on your device when you visit our website. We use cookies to remember your preferences and to provide us with information about how you use our website. You can choose to disable cookies in your web browser settings, but this may affect your ability to use our website.

7. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. Any changes will be posted on our website and will be effective from the date of posting.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@frenchplace.com.au.